Our privacy promise

Student Privacy Pledge Signatory

Our mission is to empower the next generation of creators. We do this by providing simple to use creativity tools. Sometimes in order to make these tools work for you we have to collect small amounts of data. We only ever do this to improve the product or to enable functionality for your benefit. We will never sell your data or target you with adverts.

Our policy

Red Jumper Limited (“Red Jumper”) has adopted this privacy policy (“Privacy Policy”) to explain how Red Jumper collects, stores, and uses the information collected in connection with Red Jumper products, services and websites including, but not limited to Red Jumper’s Book Creator app (together “Services”). Should you have any questions relating to this Privacy Policy, please contact us at info[a]bookcreator.com or alternatively in writing at Red Jumper Limited, 31 – 34 High Street, Bristol, BS1 2AW, England.


1. Non-personal data

For purposes of this Privacy Policy, “non-personal data” means information that does not directly identify you. Additionally, non-personal data means “aggregate” and “de-personalized” information, which is data Red Jumper collects about the use of Red Jumper’s Services, from which any personally identifiable data has been removed.

Red Jumper may use tools or third party analytical software to automatically collect and use certain non-personal data that does not directly enable Red Jumper to identify you. The types of non-personal data Red Jumper may collect and use include, but are not limited to: (i) device properties, including, but not limited to IP address, Media Access Control (“MAC”) address and unique device identifier or other persistent or non-persistent device identifier (“Device ID”); (ii) device software platform and firmware; (iii) mobile phone carrier; (iv) other non-personal data as reasonably required by Red Jumper to enhance the Services and other Red Jumper products and services.

Red Jumper may use the Flurry analytics tool in order to develop and analyze use of the Services. If you wish to opt-out from Flurry analytics, please follow this link: http://www.flurry.com/resources/privacy.html.

Application usage information is tracked using Google Analytics, in accordance with their privacy policy, to allow us to determine which features are most popular, how they are being used, and how we can improve the applications. For more details on Google Analytics please follow this link: http://www.google.com/analytics/learn/privacy.html.

Red Jumper may use and disclose to Red Jumper partners and contractors the collected non-personal data for purposes of analyzing usage of the Services, managing and providing the Services and to further develop the Services and other Red Jumper services and products.

You recognize and agree that the analytics companies utilized by Red Jumper may combine the information collected with other information they have independently collected from other services or products relating to your activities. These companies collect and use information under their own privacy policies.

2. Personal data

For purposes of this Privacy Policy, “personal data” means personally identifiable information that specifically identifies you as an individual, such as your name, address, phone number or email address. Likely situations when you make personal data available to Red Jumper include, but are not limited to: (i) requesting technical support; and (ii) subscribing to newsletters.

We do not knowingly contact or collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information. We do not use or collect your precise geographic location.

Red Jumper may use personal and non-personal data, both individually and combined together, for purposes of analyzing usage of the Services, providing customer and technical support, customizing Red Jumper’s communications and to further develop the Services and other Red Jumper services and products.

Red Jumper may use your personal data to send messages to you with informative and/or commercial content about Red Jumper’s services or third party products and services Red Jumper thinks may be of interest to you, such as new features and services, special offers and updated information.

3. Disclosure and Transfer of Personal Data

Personal data may be disclosed in accordance with applicable legislation and this Privacy Policy. Red Jumper may hire agents and contractors to collect and process personal and non-personal data on Red Jumper’s behalf and in such cases such agents and contractors will be instructed to comply with our Privacy Policy and to use personal data only for the purposes for which the third party has been engaged by Red Jumper. These agents and contractors may not use your personal data for their own marketing purposes.

Red Jumper may use third party service providers such as credit card processors, e-mail service providers, shipping agents, data analyzers and business intelligence providers. Red Jumper has the right to share your personal data as necessary for the aforementioned third parties to provide their services for Red Jumper. In cases where Red Jumper shares student personal data with these third parties they will be obligated to comply with the commitments in this Privacy Policy. Red Jumper is not liable for the acts and omissions of these third parties, except as provided by mandatory law.

Red Jumper may disclose your personal data to third parties as required by law enforcement or other government officials in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose you or Red Jumper to legal liability.

Red Jumper may disclose your personal data to third parties when Red Jumper has a reason to believe that a disclosure is necessary to address potential or actual injury or interference with Red Jumper’s rights, property, operations, users or others who may be harmed or may suffer loss or damage, or Red Jumper believes that such disclosure is necessary to protect Red Jumper’s rights, combat fraud and/or comply with a judicial proceeding, court order, or legal process served on Red Jumper.

Red Jumper may disclose your personal data to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets, provided the entity is subject to the same commitments set out in this Privacy Policy.

To the extent permitted by applicable law, Red Jumper will make reasonable efforts to notify you of such disclosure through Red Jumper’s website or in another reasonable manner.

4. Safeguards

Red Jumper maintains a comprehensive security program that is reasonably designed to protect the security, privacy, confidentiality, and integrity of personal information against risks – such as unauthorized access or use, or unintended or inappropriate disclosure – through the use of administrative, technological, and physical safeguards appropriate to the sensitivity of the information.

Only those persons with a need to process your personal data in connection with the fulfillment of their tasks in accordance with the purposes of this Privacy Policy and for the purposes of performing technical maintenance, have access to your personal data in Red Jumper’s possession.

Personal data collected by Red Jumper is transmitted securely over SSL and stored in secure operating environments that are not available to the public. However, no system can be 100% secure and there is the possibility that despite Red Jumper’s reasonable efforts, there could be unauthorized access to your personal data. By using the Services, you assume this risk.

5. Changes

As we introduce new Services we may need to change our Privacy Policy. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any changes to this page, and if the changes are significant we will provide a more prominent notice within the affected Services.

Change log

  • Clarified that any 3rd party vendors with access to student personal data are obligated by the same commitments in this Privacy Policy.
  • Added additional details about how we safeguard data.
  • Added ‘Our Privacy Promise’ introductory section.
  • Added ‘Changes’ section clarifying how Red Jumper will notify on changes to this Privacy Policy.
  • Clarified that any personal data we may hold will only be disclosed to a purchaser of Red Jumper if they are subject to the same commitments set out in this Privacy Policy.